Invoices
The payment did not go through
What your client receives when a charge fails, including the processor's actual reason and a way to fix it.
To
Your client
The person you are quoting or billing. No Enlivy account required.
Posted when
When a card payment fails
Stripe reports the payment attempt failed.
States plainly that the charge did not go through, then a Charge details panel with the invoice, the amount still due, the attempt date, the card, and the reason as the processor gave it. One button resolves the payment.
Payment failed — INV-2026-0042 Plata esuata — INV-2026-0042 Zahlung fehlgeschlagen — INV-2026-0042 Paiement échoué — INV-2026-0042 Betaling mislukt — INV-2026-0042 Betaling mislykkedes — INV-2026-0042
Every recipient reads it in their own language, not yours. Switch to see what different recipients receive.
Enclosed
- The invoice and the amount still due
- When the attempt was made, and on which card
- The decline reason as the processor gave it
- A Resolve payment button
Previewed with demonstration data, under the identity of an organization using its own branding.
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