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4 articles
A statement of work fails two ways: too vague to enforce, or long enough to be a second contract. The six sections it needs, and what belongs in the MSA.
A master service agreement settles the terms once, so each new project starts at the work. What belongs in it, what belongs in the SOW, and when to skip it.
Agency billing breaks differently: mixed retainers and projects, pass-through costs, and scope captured too late. Here is how to bill without losing margin.
Retainers are the easiest revenue to lose track of. Here is how to set one up so it bills itself, stays auditable, and survives the month you forget about it.
