79 customers have waited past the reply time you promise.
ACME SRL

79 customers are still waiting

Hello Jane Doe,

These conversations have waited past the reply time their inboxes promise, with nothing sent back yet. The oldest comes first.

#1042 Invoice INV-0231 shows the wrong VAT rate

Alice Popescu (alice@customer.example.com) · Billing support · waiting 3 hours · promised within a few hours · Maria Georgescu

#1039 No subject

Jonas Berg (jonas@nordic.example.com) · Billing support · waiting 5 hours · promised within a few hours · nobody assigned

#1031 Cannot download the signed contract

Claire Dubois (claire@atelier.example.com) · Support · waiting 1 day · promised within a day · nobody assigned

#1027 Payroll export for August

Tom Jansen (tom@bakkerij.example.com) · Support · waiting 2 days · promised within a day · Maria Georgescu

#1020 Receipt numbering restarted

Sofia Andersen (sofia@studio.example.com) · Billing support · waiting 2 days · promised within a few hours · nobody assigned

And 74 more conversations are waiting.

Open the desk

This list goes out at most once an hour, and each conversation appears in it once.